NAPA

This 2 hour course provides the Parent Aide with the insights needed to write professional case notes. Understanding that these case notes are legal documents which may be viewed by judges, attorneys, and clients, etc is vital. They provide a measure of protection and substantiate compliance with various auditors. Accurate record keeping provides accountability to the client, organization, and funder. Accurate records reflect the services provided and progress (or lack thereof) made. Records protect the client’s privacy and should include only information relevant to the delivery of services. Accurate record keeping supports the case manager in planning, implementing and evaluating services for each client. Notes illustrate patterns of effectiveness or ineffectiveness. Notes reflect any significant client, family, or secondary service provider contact. Notes measure outcomes. Notes remind Case Manager of services to be provided. Additionally, Notes present an accurate history of crisis patterns. This course provides the Parent Aide with the skills needed to accomplish all of this.